Workplace first aid programs, records and capstone

Individual first aid skills only work if the workplace has organized the people, supplies, communication and procedures to use them. A first aider who cannot find the kit, whose phone has no signal in the basement, or who does not know the site address will lose minutes that matter. This final lesson pulls the course together. It explains how employers assess first aid needs, choose kits and equipment, decide how many trained first aiders they need, plan emergency communication and access, keep records, classify injuries for reporting, practise with drills and support first aiders after serious incidents. It ends with a capstone exercise applying the whole course to a real-world workplace.

Step 1: the first aid assessment

Every first aid program starts with an assessment of the workplace. Some jurisdictions require a written assessment; all expect the employer to consider the factors that drive first aid needs:

• the number of workers on each shift, including contractors, and how they are spread across the site;
• the hazards and the injuries they could cause, using injury records, the hazard assessment and industry experience;
• the time it takes for emergency services to reach the site and for a casualty to reach a hospital, considering traffic, weather, distance and access;
• the layout of the site: multiple buildings, floors, remote areas, confined spaces, work at height, roadside work and mobile or lone workers;
• the people at the workplace who may need special consideration, such as visitors, members of the public, young workers, workers with medical conditions and people who do not speak the main working language.

The assessment produces decisions: how many first aiders, at what level of training, on which shifts; how many kits, of what type and where; whether an AED, bleeding control kits, eyewash and emergency showers, stretchers or a first aid room are needed; how to call for help and guide responders to the casualty; and how to transport injured workers.

Step 2: first aiders and training levels

Canadian jurisdictions set the minimum number and training level of first aiders based on the number of workers, the hazard level and the travel time to medical care. Requirements differ widely, so employers must check their own province or territory. Some examples follow.

Step 3: kits and equipment

First aid kits should match the assessment. CSA Z1220 classifies kits as Type 1 personal kits for workers who are alone or remote, Type 2 basic kits for workplaces with low hazards and Type 3 intermediate kits for higher-hazard or more remote workplaces, in small, medium and large sizes scaled to the number of workers. Provinces specify their own kit contents or refer to CSA Z1220. Kits must be easy to find, clearly marked, accessible on every shift and inspected regularly; Ontario, for example, requires quarterly inspection recorded on an inspection card.

Beyond the kit, many workplaces should consider an AED placed so that one can be reached and brought back within about 3 minutes, bleeding control kits with tourniquets near high-hazard machinery, eyewash stations and emergency showers where corrosives are used, blankets and stretchers, a cooling tub or ice for heat stroke where heat stress is a risk, naloxone where the assessment identifies an overdose risk, and personal protective equipment for first aiders, including gloves, eye protection and CPR barrier devices.

Step 4: communication, access and transport

Plan how workers will call for help from every part of the site, including basements, tunnels, remote yards and vehicles where mobile coverage may be poor. Post the emergency number, the site address and directions to the site at phones and first aid stations. Agree meeting points for ambulances, keep access routes clear and unlocked, and mark buildings and doors so responders can find the casualty quickly. For remote and mobile work, plan check-in systems for lone workers, satellite communicators where needed and, where emergency services cannot reach the site in a reasonable time, a means of transporting injured workers safely, as some provinces require.

Step 5: records and reporting

Record every first aid treatment: the date and time, the person's name, what happened, the injury, the care given and by whom, and whether the person returned to work or was referred for medical care. Keep records confidential and use them, in summary form without names, to look for patterns that point to hazards. Records also protect workers if a minor injury later becomes serious.

Reporting duties go beyond first aid records. In Ontario, for example, employers must report to the WSIB within three business days any injury that requires health care beyond first aid or causes lost time or lost wages, using Form 7, and must record first aid treatments. Other provinces have similar workers' compensation reporting rules, and serious injuries and deaths must be reported immediately to the OHS regulator. Check the rules for your jurisdiction.

Step 6: drills, review and support

Practise. A short drill, such as a simulated collapse in a remote part of the building, tests whether people know how to call for help, whether the AED and kits can be found and reached quickly, whether directions to the site work and whether first aiders can reach every area. British Columbia, for example, now requires annual first aid drills. Review the program after every serious incident and at least yearly: are certificates current, are kits stocked, has the workforce or the hazard profile changed?

Giving first aid at a serious incident can be distressing, especially if the casualty is a friend or does not survive. Reactions such as replaying the event, poor sleep, irritability and guilt are common. Good programs check in with first aiders and witnesses after serious incidents, offer time off and access to the employee assistance program or other support, and treat the reactions as normal. HSE-109 covers psychological health and safety in more depth.

Capstone exercise

Apply the course to a scenario. A worker at a 60-person metal fabrication shop is cut deeply on the thigh by a falling sheet of steel. Blood is pooling on the floor. The nearest hospital is 25 minutes away. Work through the response: check the scene and stop the overhead crane; check the response; send a named co-worker to call 9-1-1, bring the bleeding control kit and AED and meet the ambulance; apply firm direct pressure, then a tourniquet high and tight on the thigh if bleeding continues, recording the time; treat for shock by laying the worker down, keeping them warm and giving nothing by mouth; monitor and record vital signs; hand over to paramedics with the tourniquet time; send the steel sheet incident for investigation; record the first aid and report the injury; and offer support to the first aider and witnesses. Then review the program: were there enough trained first aiders, was the tourniquet where it was needed, did the call and the ambulance meeting point work?