Spaces and layout: white space, grey space and support rooms

On Monday of his second week, Roz hands Jamal a printed floor plan of the campus and a highlighter. His task for the day is to walk every space he is allowed into, mark it on the plan, and be able to say what it is for. By the end of the shift the plan is covered in yellow and Jamal's step counter reads over twelve kilometres. This lesson is that walk. A data centre is divided into spaces with very different purposes, rules and hazards, and a technician needs to know where they are and why.

White space and grey space

The industry divides a data centre into two broad kinds of space. White space is where the IT equipment lives: the halls of racks, the cages and the suites. The name comes from the white raised-floor tiles of early computer rooms. Grey space holds the equipment that supports the white space: electrical rooms, UPS and battery rooms, mechanical rooms, generator yards, cooling plant, fuel storage and the like. Operators measure their business in white space and IT power, but grey space often takes up as much area, sometimes more, and contains most of the dangerous energy in the building.

The split also divides the work. Data centre technicians spend most of their time in white space. Critical facilities technicians spend most of theirs in grey space, and many grey spaces are open only to qualified people because of electrical and mechanical hazards. Jamal's badge opens the white space, the shipping area and the corridors; it opens the electrical rooms only when Roz escorts him, and the medium-voltage room not at all.

The data hall

The data hall is the main white space. In a typical air-cooled hall, racks stand in long rows that face each other in pairs. The fronts of two rows face a shared cold aisle, where cool air is delivered, and their backs face hot aisles, where the servers exhaust hot air. Lesson 6 explains this arrangement in detail. The hall may have a raised floor, a floor of removable tiles on pedestals with a space underneath, or a concrete slab with everything delivered overhead.

• Raised floor: common in older halls and enterprise rooms. Cold air is pushed into the space under the floor and rises through perforated tiles in the cold aisles. Power and sometimes cabling also run under the floor. Lifting a floor tile changes the airflow and can be a hazard, so it needs permission.
• Slab floor: common in newer halls. Racks stand on the concrete. Air is delivered from the walls or overhead, and power, cabling and cooling pipes run in trays and busway above the racks. Slab floors carry the heavy AI racks without the cost of a stronger raised floor.

Above the racks, most halls have overhead cable trays or ladder racks, often in layers: one for power, one for copper data cable and one, often yellow, for fibre. Busway, a continuous metal duct with tap-off points, may run above each row to supply power. Fire detection and suppression piping, lighting and sometimes containment panels share the ceiling space.

At YUL-2, Hall A has a raised floor about 600 mm deep. Halls B and C are on slab, with hot-aisle containment and overhead busway. Hall D is on slab with overhead busway, two layers of fibre tray and a grid of liquid-cooling pipes above each row.

Cages, suites and cabinets

In colocation, the data hall is divided further. A cabinet is a single rack with doors and locks. A cage is a fenced area of wire mesh panels with a locked door, holding several cabinets for one customer. A suite is a walled room, often with its own cooling and power, rented to one customer. Each customer can reach only its own cabinets, cage or suite, and technicians follow the customer's access list. Lesson 9 explains the security layers.

Network spaces

Every data centre has rooms dedicated to connecting it to the outside world and connecting its customers to each other. The names come from the TIA-942 standard, which describes the spaces and cabling of a data centre:

• Entrance room: where the fibre cables of outside carriers enter the building and meet the building's own cabling. Large sites have two or more entrance rooms on different sides of the building, fed by different routes, so that one cut cable or one flooded duct does not isolate the site.
• Meet-me room: in colocation, the room where carriers place their equipment and where cross-connects to customers are made. It is often the most connected room in the building.
• Main distribution area: the central point of the building's own cabling, where the core network equipment and main cross-connect sit.
• Horizontal and zone distribution areas: smaller distribution points in each hall or row, from which cables run to the equipment cabinets.

These spaces have their own access rules. Carriers' engineers come and go under escort; changes to the meet-me room are handled by a dedicated team; and cables in the meet-me room are labelled in detail so that no one removes the wrong cross-connect.

Power spaces

Electrical power takes several rooms on its way to the racks, which Lesson 5 follows in order. On the floor plan they appear as:

• The utility substation or switchyard, outside, where the high-voltage supply is stepped down to medium voltage.
• Medium-voltage switchgear rooms, where the supply is distributed to the building's transformers.
• Low-voltage switchgear and switchboard rooms, after the transformers.
• UPS rooms, holding the uninterruptible power supply modules.
• Battery rooms, holding the UPS batteries, with their own ventilation, spill and fire protection requirements, especially for lithium-ion batteries.
• The generator yard or generator rooms, with fuel tanks, day tanks and the switchgear that connects the generators.

Electrical rooms are hazardous: they contain equipment that can deliver an arc flash, a violent explosion of energy, if something goes wrong. They have posted arc flash labels on the equipment, restricted access and rules about what may be worn and done inside. A data centre technician enters them only when authorized and escorted, and touches nothing.

Mechanical spaces

Cooling also needs its own spaces: mechanical rooms with pumps, heat exchangers and coolant distribution units; chiller plants; rooftop or ground-level heat rejection equipment such as dry coolers and cooling towers; water treatment; and, in halls with air cooling, the galleries or rooms along the walls that hold the large air handlers. Hall D at Stonebridge has a technical gallery along each side, separated from the white space by a wall, where the coolant distribution units sit so that maintenance can happen without entering the AI tenant's space. Mechanical rooms bring their own hazards: rotating equipment, hot pipes, chemicals and pressurized systems.

Logistics spaces

Equipment arrives by truck, and a well-run data centre keeps the packaging, dust and confusion of deliveries out of the white space. The logistics spaces are:

• Loading dock: where trucks unload, often with a dock leveller and a lift for heavy racks.
• Shipping and receiving: where deliveries are checked against the customer's notice, logged and stored securely.
• Build room or staging area: where equipment is unboxed, inspected and sometimes assembled and tested before it goes on the floor. Cardboard, foam and wood stay here, because they shed dust and fibres and add fire load.
• Storage: for customer spares and the site's own spare parts, with controlled access.

The route from the dock to the hall matters as much as the rooms themselves. A fully loaded AI rack can weigh well over a tonne. The corridors, doors, ramps and floors on the route must carry it, and the turning space must fit it. Roz walks the delivery route with Jamal and points out the floor-loading signs at each door.

Offices and people spaces

Finally, the building has spaces for people: the security desk and entrance, the network or security operations room where monitoring screens are watched around the clock, offices, a break room, washrooms, customer work rooms where visiting engineers can unpack laptops and make calls, and meeting rooms. Food and drink stay in these spaces. They never enter the white space, where a spilled coffee can ruin equipment and crumbs attract pests.

# How much of a building is white space?
spaces = {  # name: floor area (m2)
    "Data halls": 3200,
    "Electrical and UPS rooms": 1400,
    "Battery rooms": 400,
    "Mechanical rooms and galleries": 1100,
    "Network rooms": 300,
    "Dock, receiving and build room": 450,
    "Offices and people spaces": 650,
}
total = sum(spaces.values())
for name, area in spaces.items():
    print(f"{name:32s} {area:>8,d} m2  {100 * area / total:5.1f} %")
print(f"{'Total':32s} {total:>8,d} m2")
racks = 540
print(f"Hall area per rack: {spaces['Data halls'] / racks:.1f} m2")

Data halls                          3,200 m2   42.7 %
Electrical and UPS rooms            1,400 m2   18.7 %
Battery rooms                         400 m2    5.3 %
Mechanical rooms and galleries      1,100 m2   14.7 %
Network rooms                         300 m2    4.0 %
Dock, receiving and build room        450 m2    6.0 %
Offices and people spaces             650 m2    8.7 %
Total                               7,500 m2
Hall area per rack: 5.9 m2

In this example, typical of an air-cooled colocation building, the data halls are less than half of the floor area. Each rack takes several times its own footprint once aisles, clearances and the space around the cooling units are included. Lesson 7 uses the same idea to plan how many racks fit in a hall.

Reading the floor plan

Every hall has a grid. Columns are usually lettered and rows numbered, or the reverse, and every cabinet position has an address made from them, such as A-14-07 for Hall A, row 14, position 7. The same address appears on the floor plan, on a label at the top of the cabinet, in the asset database and in customer tickets. Floor tiles in raised-floor halls follow their own grid, so a tile can be named exactly when it must be lifted or replaced. Learning to read the grid is one of the first skills a technician practises, because a ticket that names the wrong cabinet, or a technician who reads the right address in the wrong hall, is a common cause of work done on the wrong equipment.

Floor plans also show the things that are easy to miss: emergency exits, fire extinguishers, emergency power-off buttons, first aid kits, eyewash stations near battery rooms, spill kits near liquid-cooled rows, floor-load limits and the clear zones in front of electrical panels that must never be blocked. Roz has Jamal mark each of these on his copy as well, because in an emergency there is no time to look them up.

Emergency power-off buttons

Many data halls have emergency power-off buttons, usually red, protected by a cover, near the exits. Pressing one cuts power to equipment in that space so that firefighters can work safely. Pressed by accident, it can take down a whole hall. Covers, signs and training exist to prevent that, and a technician never props a cart, ladder or box where it could strike one.