HSE-217 · Lesson 4 of 12 · 27 min

Safe digging near buried utilities and strike response

Marks on the ground tell you roughly where a facility is. They do not tell you exactly where it is, how deep it is, whether there is a second line beside it, or whether the record it came from was wrong. Safe digging closes that gap. This lesson covers the zone around the marks where machines must give way to careful exposure, the methods used to expose facilities, special rules near pipelines, and what to do when something is hit anyway.

The tolerance zone

The tolerance zone is the strip of ground on each side of the locate marks within which the utility could actually be. Within it, power equipment is not allowed, or is allowed only with extreme care, until the utility has been exposed by hand digging or by a method the state law and the operator accept, such as vacuum excavation. State laws set the zone, most commonly 18 in or 24 in on each side of the outside edge of the marks or the utility, and some add the width of the utility itself. OSHA 1926.651(b)(3) separately requires excavators to determine the exact location of underground installations by safe and acceptable means when the excavation approaches their estimated location. Operators can impose stricter rules, and many pipeline companies require their representative on site when digging within a set distance of their lines.

A cross-section and plan of a buried gas pipe beneath its yellow locate marks. A shaded strip extends 18 to 24 in each side of the marks as the tolerance zone, where only hand digging or vacuum excavation is allowed. Outside it, an excavator bucket may dig. The pipe is shown slightly offset from the marks to illustrate locate error.
The tolerance zone allows for locate error. Expose the facility before using machines inside it.

Worked problem

How wide is the zone?

An 8 in gas main is marked with a single line of yellow paint. State law sets a tolerance zone of 18 in on each side of the outside edge of the utility, and the operator's response says the line is 8 in in diameter. If the mark is on the centerline, how wide a strip must be treated as a hand-dig area?

Show solution
  1. The utility extends 4 in each side of the centerline, so its edges are 4 in from the mark.
  2. The tolerance zone adds 18 in beyond each edge: 4 + 18 = 22 in each side of the mark.
  3. Total width of the hand-dig strip: \( 2 \times 22 = 44 \) in, about 3 ft 8 in.
  4. Within the strip, use hand tools or vacuum excavation until the utility is exposed and its depth confirmed.

Answer: About 44 in, centered on the mark; power equipment stays out until the main is exposed.

Methods of exposing facilities

Hand digging is the traditional method. It should be done with care: use blunt-edged or insulated shovels, avoid picks, bars and spades with sharp points that can puncture a pipe or cut a cable, and dig alongside the expected location rather than straight down on top of it. Pry soil gently away from the facility rather than stabbing at it. Hand digging is slow and physically hard in frozen or compacted ground, which is exactly when crews are tempted to bring the machine closer.

Vacuum excavation, often called hydrovac or daylighting, uses high-pressure water or air to loosen the soil and a powerful vacuum to lift the spoil into a debris tank on a truck. It is fast, precise and much less likely to damage a facility than any mechanical method, and it works in frozen ground when heated water is used. It has its own hazards:

  • High-pressure water jets can cut skin and damage the coating of a pipe if held too close or too long in one spot. Operators follow the owner's limits on pressure, nozzle type and distance.
  • The vacuum hose can trap a hand or limb. Keep body parts away from the nozzle.
  • Holes created by vacuum excavation are deep and narrow. Cover or barricade them, and remember that a deep keyhole is still an excavation.
  • Spoil in the debris tank is a liquid slurry that must be disposed of according to municipal and environmental rules.

Other methods include air excavation tools, which use a supersonic air jet to break soil without damaging pipes, and test holes, also called potholes or keyholes, dug at intervals along a route to confirm the location and depth of a facility before a long trench or a directional drill crosses it.

Comparison of methods used to expose buried facilities.
MethodStrengthsLimits and hazards
Hand diggingNo equipment needed; good controlSlow; hard in frozen or compacted soil; pointed tools can damage facilities
Hydrovac (water)Fast, precise, works in frozen ground with heated waterCoating damage if misused; slurry disposal; deep narrow holes
Air vacuumDry spoil can be reused as backfill; gentle on facilitiesSlower in clay; dust; noise
Test holes at intervalsConfirms location and depth along a long routeOnly shows the facility where a hole is dug
Mechanical with spotterFast outside the tolerance zoneNot acceptable inside the zone until the facility is exposed

Once the facility is exposed

Exposing the facility is the beginning, not the end. Once it is visible:

  • Confirm it is the facility you expected. Check the material, size and depth against the locate sheet.
  • Look for other lines alongside. Gas and electrical services often share a trench, and communications lines are frequently laid above them.
  • Support the facility if the excavation will undermine it. Long spans of unsupported pipe or cable can sag, crack or pull apart at joints. Owners specify support methods.
  • Protect it from the bucket. Mark the location clearly with stakes or flags, and keep a spotter watching when machines work nearby.
  • Report any damage, however small. A scrape on a coated steel pipe or a nick in a cable jacket can lead to corrosion or failure months later. The owner must inspect it before backfill.
  • Backfill correctly, with the bedding material and compaction the owner requires, and replace any warning tape.

Pipelines

High-pressure oil and gas pipelines carry enormous stored energy, and a rupture can produce a fireball hundreds of feet across. Pipeline operators mark their rights-of-way with aboveground markers giving the operator's name and an emergency number, but markers do not show the exact location or depth of the line. Operators commonly require notice through 811, a representative on site for any excavation within a set distance of the line, such as 25 to 50 ft, and hand or vacuum exposure within the tolerance zone. PHMSA regulations require operators to run damage prevention programs, and PHMSA can enforce state damage prevention requirements against excavators in states where enforcement is judged inadequate.

Worked problem

Does the operator need to be present?

A contractor plans to auger fence posts 3 ft deep, 40 ft from the centerline of a transmission pipeline. The operator's 811 response requires its representative to be present for any excavation within 50 ft of the line and hand exposure within 2 ft. A second job will grade 8 in of topsoil 60 ft from the centerline. What does each job require?

Show solution
  1. The fence posts are 40 ft from the centerline, inside the 50 ft distance, so the operator's representative must be present.
  2. The posts are outside the 2 ft hand-exposure zone, so augering may proceed once the line has been located and the representative is on site.
  3. The grading is 60 ft away, beyond the 50 ft requirement, but still needs its own 811 ticket.
  4. Both jobs must follow the specific conditions written on the ticket response.

Answer: The fence job needs the operator present; the grading job needs its own ticket but not the representative.

When a facility is hit

Despite every precaution, strikes happen. What the crew does in the next minute can decide whether a strike becomes a disaster.

Gas lines. If a gas line is damaged, even if there is no audible leak:

  • Stop work and shut off equipment only if it can be done without creating a spark; otherwise leave it and get away.
  • Move everyone away from the area, upwind, and keep the public back. Do not use phones, lighters, vehicle ignitions or anything else that could ignite gas near the leak.
  • Call 911 and the gas utility's emergency number from a safe distance.
  • Do not try to stop the leak, crimp the pipe, cover it or backfill. Do not restart equipment until the utility says it is safe.
  • Even a scratch or a dent with no leak must be reported; the utility will inspect and repair it.

Electrical cables. If a bucket contacts an energized cable, the machine and the ground around it may be energized. The operator should stay in the cab unless there is a fire, warn others to stay away, and call the electrical utility. If the operator must leave, they should jump clear with feet together, without touching the machine and the ground at the same time, and shuffle away in small steps. HSE-214 and HSE-224 cover electrical hazards in more depth.

Fiber optic and communications lines. A cut fiber cable is not an immediate physical hazard to the crew, but the invisible laser light in some fibers can damage eyes, so never look into the cut end. Cuts can disable 911 service, so report them immediately.

Water and sewer lines. A broken water main can flood a trench in minutes and undermine the walls. Get everyone out of the excavation first, then call the owner. A broken sewer releases sewage and can release hydrogen sulfide and other gases into the trench.

Pressure to dig without exposing

Exposing every facility in the tolerance zone takes time, and the pressure to skip it is constant. A vacuum truck is not available until tomorrow; the ground is frozen; the owner's representative is late; the marks look accurate. Damage prevention data consistently show that a large share of strikes happen because the excavator did not use enough care in the tolerance zone, not because the locate was wrong. The cost of a strike, in repairs, outage penalties, evacuations and possibly lives, is almost always greater than the cost of waiting a few hours. Supervisors should plan vacuum excavation into the schedule from the start, and treat a missing locate, an unexposed facility or a missing owner's representative as a reason to stop rather than an obstacle to work around.

Common mistakes

  • MistakeUsing a pick or pointed spade to dig inside the tolerance zone.

    InsteadUse blunt or insulated tools, or vacuum excavation, and dig alongside rather than on top of the facility.

  • MistakeBackfilling over a scraped pipe because it is not leaking.

    InsteadReport all damage and let the owner inspect and repair before backfill.

  • MistakeTrying to stop a gas leak by crimping or covering the pipe.

    InsteadEvacuate upwind, eliminate ignition sources and call 911 and the utility.

  • MistakeClimbing down from an excavator that has contacted a power cable.

    InsteadStay in the cab unless there is a fire; if you must leave, jump clear and shuffle away.

  • MistakeAssuming a pipeline marker shows the exact location of the pipe.

    InsteadMarkers only show the line is nearby; locate and expose it before digging.

Summary and key terms

  • The tolerance zone is typically 18 to 24 in each side of the marks or utility, depending on state law.
  • Machines stay out of the zone until the facility is exposed by hand or vacuum excavation.
  • Hydrovac is precise but has its own hazards: water jets, suction and deep narrow holes.
  • Once exposed, confirm, support, protect and report any damage before backfill.
  • Pipeline operators often require a representative on site within a set distance of the line.
  • After a gas strike, evacuate upwind, avoid ignition and call 911 and the utility.
  • After an electrical strike, stay in the machine and keep others away.
Tolerance zone
The strip each side of locate marks where a facility may lie and machines may not dig until it is exposed.
Hand expose zone
Alberta's term for the tolerance zone around locate marks.
Vacuum excavation
Excavation using water or air to loosen soil and a vacuum to remove it, also called hydrovac or daylighting.
Daylighting
Exposing a buried facility so it can be seen, usually by vacuum excavation.
Test hole
A small excavation dug to confirm the location and depth of a facility, also called a pothole or keyhole.
Right-of-way
The strip of land in which a pipeline operator holds rights to build and maintain its line.
Coating damage
Damage to the protective layer on a steel pipe that can lead to corrosion.
Step potential
The voltage between a person's feet when standing on energized ground.
Spotter
A worker who watches the bucket and the facility and signals the operator.

Practice problems

Work each problem on paper first, then reveal the answer to check.

  1. What is the purpose of the tolerance zone?

    Show answer

    To allow for locate error by requiring careful exposure near the marks.

  2. What is a common state tolerance zone?

    Show answer

    18 or 24 in on each side of the marks or utility.

  3. Name two hazards of hydrovac excavation.

    Show answer

    Water jet injuries and coating damage, suction hazards, deep narrow holes, slurry disposal.

  4. Why should a minor scrape on a pipe be reported?

    Show answer

    It can lead to corrosion or failure later, so the owner must inspect it.

  5. What is the first priority after a gas line strike?

    Show answer

    Move people away upwind and eliminate ignition sources, then call 911 and the utility.

  6. Why should the operator stay in an excavator that has hit a power cable?

    Show answer

    The machine and ground may be energized; stepping down can complete a path through the body.

  7. What does a pipeline marker tell you?

    Show answer

    That a pipeline is nearby, the operator and an emergency number, not its exact location.

  8. Why dig alongside a facility rather than on top of it?

    Show answer

    It reduces the chance of striking it with the tool.

  9. Why must exposed facilities sometimes be supported?

    Show answer

    Long unsupported spans can sag, crack or pull apart.

  10. Why should you never look into a cut fiber end?

    Show answer

    Invisible laser light can damage the eye.

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