Working Alone and Late-Night Safety
Working alone and late-night safety for fuel station and convenience store cashiers, attendants and supervisors at the invented Northfield Fuel and Market and its new 24-hour site: who works alone and why the risk rises, the General Duty Clause, OSHA late-night retail guidance, Washington and Florida rules and young worker limits, hazard assessment with risk scores before and after controls, check-in procedures with grace periods, duress signals and logs, lone worker devices, automatic alerts and monitoring, the never-chase rule and prepayment by company policy, store design with CPTED, lighting and night windows, cash limits, time lock safes and opening and closing routines, fatigue, the trip home and support after a robbery, escalation when contact is lost, emergency responses, and a capstone working alone program.
HSE-352 12 lessons · 4 h 26 min
Offered by HSM University · Safety Training
This is the American version of this course. See the Canadian version.
What you'll learn
- Explain what working alone means, who works alone at a fuel station or convenience store, and why lone work raises the risk of every hazard.
- Summarize the federal duties that apply to lone and late-night work in the United States, OSHA's late-night retail guidance and examples of state rules, including the rules for young workers.
- Carry out a hazard assessment of lone work, rating likelihood and severity before and after controls.
- Choose controls for lone work using the hierarchy of controls, starting with removing or moving lone tasks.
- Design a check-in procedure with a reliable contact, risk-based intervals, event check-ins, a grace period, a duress signal and a log.
- Select, set up, monitor and test a lone worker device, and explain how automatic alerts shorten the time to help.
- Apply the never-chase rule and explain how prepayment removes the drive-off hazard.
- Use crime prevention through environmental design to improve visibility, lighting, access control and camera coverage at a station.
- Set cash limits, use drop and time lock safes, limit high-value goods and follow safe opening, closing and after-hours routines.
- Manage fatigue through scheduling and breaks, plan the trip home, and support a worker after a robbery or assault.
- Follow and test an escalation procedure when contact with a lone worker is lost, and respond safely to robbery, violence, medical emergencies and fire.
- Write, audit, train and review a complete working alone program for a 24-hour site.
Course content
12 lessons · 4 h 26 min total · final exam
- 1 Who works alone and why it matters 24 min · quiz
- 2 Employer duties and state and local rules 21 min · quiz
- 3 Assessing the hazards of working alone 24 min · quiz
- 4 Check-in procedures 22 min · quiz
- 5 Lone worker devices and apps 23 min · quiz
- 6 Fuel theft and prepayment 21 min · quiz
- 7 Store design for safety 22 min · quiz
- 8 Cash handling and late-night procedures 21 min · quiz
- 9 Fatigue, getting home and support after an incident 22 min · quiz
- 10 When contact is lost 21 min · quiz
- 11 Responding to emergencies 22 min · quiz
- 12 Capstone: a working alone program for the 24-hour site 23 min · quiz
- E Final exam 20 questions
Requirements
Recommended background. You can start any course at any time.
Description
Working alone and late-night safety for fuel station and convenience store cashiers, attendants and supervisors at the invented Northfield Fuel and Market and its new 24-hour site: who works alone and why the risk rises, the General Duty Clause, OSHA late-night retail guidance, Washington and Florida rules and young worker limits, hazard assessment with risk scores before and after controls, check-in procedures with grace periods, duress signals and logs, lone worker devices, automatic alerts and monitoring, the never-chase rule and prepayment by company policy, store design with CPTED, lighting and night windows, cash limits, time lock safes and opening and closing routines, fatigue, the trip home and support after a robbery, escalation when contact is lost, emergency responses, and a capstone working alone program.