Working Alone and Late-Night Safety
Working alone and late-night safety for fuel station and convenience store cashiers, attendants and supervisors at the invented Northfield Fuel and Market and its new 24-hour site: who works alone and why the risk rises, Alberta OHS Code Part 28, the late-night retail rules for fuel outlets and convenience stores and young worker limits, with other provinces compared, hazard assessment with risk scores before and after controls, check-in procedures with grace periods, duress signals and logs, lone worker devices, automatic alerts and monitoring, the never-chase rule and mandatory prepayment, store design with CPTED, lighting and night windows, cash limits, time lock safes and opening and closing routines, fatigue, the trip home and support after a robbery, escalation when contact is lost, emergency responses, and a capstone working alone program.
HSE-352 12 lessons · 4 h 24 min
Offered by HSM University · Safety Training
This is the Canadian version of this course. See the American version.
What you'll learn
- Explain what working alone means, who works alone at a fuel station or convenience store, and why lone work raises the risk of every hazard.
- Summarize Alberta's working alone and late-night retail requirements and compare them with other provinces, including the rules for young workers.
- Carry out a hazard assessment of lone work, rating likelihood and severity before and after controls.
- Choose controls for lone work using the hierarchy of controls, starting with removing or moving lone tasks.
- Design a check-in procedure with a reliable contact, risk-based intervals, event check-ins, a grace period, a duress signal and a log.
- Select, set up, monitor and test a lone worker device, and explain how automatic alerts shorten the time to help.
- Apply the never-chase rule and explain how prepayment removes the drive-off hazard.
- Use crime prevention through environmental design to improve visibility, lighting, access control and camera coverage at a station.
- Set cash limits, use drop and time lock safes, limit high-value goods and follow safe opening, closing and after-hours routines.
- Manage fatigue through scheduling and breaks, plan the trip home, and support a worker after a robbery or assault.
- Follow and test an escalation procedure when contact with a lone worker is lost, and respond safely to robbery, violence, medical emergencies and fire.
- Write, audit, train and review a complete working alone program for a 24-hour site.
Course content
12 lessons · 4 h 24 min total · final exam
- 1 Who works alone and why it matters 24 min · quiz
- 2 Working alone rules in Canada 21 min · quiz
- 3 Assessing the hazards of working alone 24 min · quiz
- 4 Check-in procedures 22 min · quiz
- 5 Lone worker devices and apps 22 min · quiz
- 6 Fuel theft and prepayment 21 min · quiz
- 7 Store design for safety 22 min · quiz
- 8 Cash handling and late-night procedures 21 min · quiz
- 9 Fatigue, getting home and support after an incident 21 min · quiz
- 10 When contact is lost 21 min · quiz
- 11 Responding to emergencies 22 min · quiz
- 12 Capstone: a working alone program for the 24-hour site 23 min · quiz
- E Final exam 20 questions
Requirements
Recommended background. You can start any course at any time.
Description
Working alone and late-night safety for fuel station and convenience store cashiers, attendants and supervisors at the invented Northfield Fuel and Market and its new 24-hour site: who works alone and why the risk rises, Alberta OHS Code Part 28, the late-night retail rules for fuel outlets and convenience stores and young worker limits, with other provinces compared, hazard assessment with risk scores before and after controls, check-in procedures with grace periods, duress signals and logs, lone worker devices, automatic alerts and monitoring, the never-chase rule and mandatory prepayment, store design with CPTED, lighting and night windows, cash limits, time lock safes and opening and closing routines, fatigue, the trip home and support after a robbery, escalation when contact is lost, emergency responses, and a capstone working alone program.