Retail Warehouse and Backroom Safety

Backroom safety for store receivers, stockers and supervisors, following one invented grocery store from truck to shelf and shelf to baler: backroom hazards and injury rates by area, BC rules for mobile equipment, machinery, lockout, fall protection, storage and young workers, CSA B335 and CSA A344, and shared responsibility with drivers, vendors and contractors, dock safety with trailer restraints, jack stands, dock levellers and plates, unloading palletized and floor-loaded freight in the comfortable lifting zone, conveyors, strapping and crew planning, manual pallet jacks, hand trucks, carts and roll cages with force estimates, powered pallet jacks with traffic separation, operator training and battery charging, pallet racking load signs, level and bay limits and damage grading, storage at height, mezzanines, falling objects and sprinkler clearance, cardboard balers and compactors, lockout for balers, compactors and conveyors, housekeeping, exits, fire load and chemicals, and a backroom inspection and improvement plan.

HSE-342 12 lessons · 5 h

Offered by HSM University · Safety Training

This is the Canadian version of this course. See the American version.

What you'll learn

Describe the flows of goods and waste through a store backroom, the main backroom hazards and how injury rates by area show where to act first.
Explain the BC rules that matter most in the backroom (mobile equipment, machinery, lockout, fall protection, storage, exits and young workers), CSA B335 and CSA A344, and how responsibilities are shared with drivers, vendors and contractors.
Receive deliveries safely: restrain trailers, support dropped trailers, check levellers and dock plates, prevent falls from the dock and control reversing trucks where there is no dock.
Unload palletized and floor-loaded freight with most lifts in the comfortable zone, use conveyors and strapping cutters safely and plan crews so lifting rates stay sustainable.
Use manual pallet jacks, hand trucks, carts and roll cages safely, estimate pushing forces and decide when a load needs a powered jack.
Operate powered pallet jacks safely, separate people and equipment, track operator training and evaluation, and charge batteries safely.
Explain how selective pallet racking works, check loads against level and bay limits, and identify, grade and report rack damage.
Prevent falls, falling objects and blocked sprinklers when storing stock at height, including on mezzanines and never on cooler roofs.
Describe baler and compactor hazards and safeguards, operate a baler safely, handle bales, and apply Northfield's rules for young workers.
Lock out balers, compactors and conveyors with a machine-specific procedure, verify zero energy and check lockout records.
Keep exits, extinguishers and panels clear, control fire load and chemicals, manage waste and score housekeeping over time.
Plan and carry out a backroom inspection, rate findings, choose and rank controls, justify investments with evidence, and write and measure an improvement plan.

Course content

12 lessons · 5 h total · final exam

1 The retail backroom and its hazards 27 min · quiz
2 Law and responsibilities behind the scenes 23 min · quiz
3 Receiving: docks, trailers and deliveries 26 min · quiz
4 Unloading freight safely 25 min · quiz
5 Manual pallet jacks, hand trucks and carts 24 min · quiz
6 Powered pallet jacks and forklifts in stores 25 min · quiz
7 Racking and storage 26 min · quiz
8 Storage up high, mezzanines and falling objects 24 min · quiz
9 Cardboard balers and compactors 25 min · quiz
10 Lockout for balers, compactors and conveyors 25 min · quiz
11 Housekeeping, exits and fire safety in backrooms 24 min · quiz
12 Capstone: a backroom safety inspection and improvement plan 26 min · quiz
E Final exam 20 questions

Requirements

HSE-107 Manual Handling and Ergonomics

Recommended background. You can start any course at any time.