Accessibility

Haddad's guest in the last week of November is Daniel Achterberg, an accessibility consultant who has used a wheelchair since a hockey injury at seventeen. He asks the students to bring their plans and then, instead of looking at them, asks each to describe how he would arrive at their building. Wren starts confidently: bus stop, corner entrance, commons. Achterberg asks how far the bus stop is from the door, whether the sidewalk is level, whether the door opens automatically, where he would wait in the wind if the door were locked, whether he could reach the information desk, where the nearest washroom is, how he would get to the library upstairs if the elevator were out of service, and how he would get onto the stage in the hall to accept a community award. By the end, Wren has a page of notes and a new respect for the word 'route'. 'You all designed for Margit last year,' Achterberg says. 'Now design for everybody.'

From accessibility to universal design

Accessibility, in building design, means that people with disabilities can reach, enter, use and leave a building and its facilities independently and with dignity. Disability takes many forms: mobility impairments, from people who use wheelchairs, walkers or canes to those who tire quickly; vision and hearing impairments; cognitive, learning and mental health conditions; and temporary conditions such as a broken leg or the late stages of pregnancy. Many people's abilities change over a lifetime, and a large share of the population has a disability at any given time, a share that grows as the population ages.

Codes set minimum requirements. Universal design, a term associated with the American architect Ronald Mace, aims higher: to design buildings and products that are usable by the widest possible range of people without the need for special adaptation. A level entrance, an automatic door, a clear and well-lit route and a washroom with space to turn are useful to a wheelchair user, but also to a parent with a stroller, a custodian with a cart, a child, an older person with a cane and a delivery driver with a dolly. In a community building, where everyone in the neighbourhood is a potential user, universal design is the right starting point.

The codes

In Manitoba, the accessibility requirements of the building code are in Section 3.8 of the Manitoba Building Code, which adopts the 2020 National Building Code of Canada with provincial changes. Many municipalities and public owners add their own, higher standards; the City of Winnipeg, for example, has an accessibility design standard for its facilities. The national standard CSA/ASC B651, Accessible design for the built environment, whose current edition was published in 2023, provides more detailed technical requirements and is often referenced by owners and in procurement. Manitoba's Accessibility for Manitobans Act sets standards for customer service and other areas that also affect how public buildings are run. Accessibility consultants like Achterberg help design teams navigate these overlapping documents.

The codes specify dimensions for routes, doors, ramps, washrooms, counters, controls, seating and signs. The students do not need to memorize them, but they must know where to find them and must design with enough generosity that compliance is easy rather than a struggle to squeeze in a few millimetres. Haddad gives them a short table of the dimensions that most affect a schematic design.

Arriving: the accessible route

Accessibility begins at the edge of the site. An accessible route is a continuous, unobstructed path connecting the places where people arrive, such as public sidewalks, bus stops, parking and drop-off areas, to the accessible entrances, and from there to every accessible space inside. It must be firm, stable and slip-resistant; free of steps; within limits for running slope and cross slope; and wide enough. On this site, Achterberg asks the students to draw every arrival point and the route from each to its entrance.

• From the bus stop at the corner to the main entrance: short and nearly level, but crossing the busiest part of the sidewalk.
• From the drop-off lay-by for the daycare, on the avenue near the west end of the site, to the daycare entrance: used every morning by parents carrying children and pushing strollers, often in snow.
• From the accessible parking to the main entrance and the daycare entrance.
• From the greenway path to the hub, along the public path through the site.
• From the hall's terrace to the hall, for summer events.

On a site that falls 2.4 m, the routes are mostly gentle, as Lesson 3 showed. The steepest is from the small parking area, which Callum has placed off Marlow Street in the south-east corner of the site, up to the commons' south door. Rather than a ramp, he regrades the walk to 1 in 20, which is easier for everyone and needs no handrails. Achterberg approves: 'A ramp is a solution to a problem you've created. A sloped walk is just a walk.' But where the hall's stage must rise above its floor, a ramp or platform lift is unavoidable, and the students must design it.

# Ramp or sloped walk? Length and landings needed for a change in level
def ramp(rise, slope, max_rise_per_run, landing):
    length = rise * slope                    # horizontal run of the sloped surface
    runs = -(-rise // max_rise_per_run)      # ceiling division
    total = length + (runs - 1) * landing + 2 * landing   # intermediate landings plus top and bottom
    return length, int(runs), total

for name, rise in (("stage, 0.9 m", 0.9), ("parking walk, 0.75 m", 0.75)):
    for slope in (12, 15, 20):
        length, runs, total = ramp(rise, slope, 0.75, 1.5)
        print(f"{name:<22} at 1 in {slope}: sloped length {length:5.1f} m in {runs} run(s), about {total:5.1f} m overall")

# Accessible parking stalls required for a lot of a given size (US 2010 ADA Standards table)
def accessible_stalls(total):
    for limit, need in ((25, 1), (50, 2), (75, 3), (100, 4), (150, 5), (200, 6)):
        if total <= limit:
            return need
    return 7
for total in (12, 20, 30):
    need = accessible_stalls(total)
    print(f"{total} stalls: {need} accessible, {max(1, need // 6)} of them van accessible")

stage, 0.9 m           at 1 in 12: sloped length  10.8 m in 2 run(s), about  15.3 m overall
stage, 0.9 m           at 1 in 15: sloped length  13.5 m in 2 run(s), about  18.0 m overall
stage, 0.9 m           at 1 in 20: sloped length  18.0 m in 2 run(s), about  22.5 m overall
parking walk, 0.75 m   at 1 in 12: sloped length   9.0 m in 1 run(s), about  12.0 m overall
parking walk, 0.75 m   at 1 in 15: sloped length  11.2 m in 1 run(s), about  14.2 m overall
parking walk, 0.75 m   at 1 in 20: sloped length  15.0 m in 1 run(s), about  18.0 m overall
12 stalls: 1 accessible, 1 of them van accessible
20 stalls: 1 accessible, 1 of them van accessible
30 stalls: 2 accessible, 1 of them van accessible

The stage ramp at 1 in 12 would take about 15 m of floor with its landings, enough to eat a corner of the hall. A platform lift beside the stage takes far less space but can break down. Callum chooses a stage that is mostly level with the hall floor, raised only a little at the front, with a gentle ramp built into the side of the stage platform and a lift as an option for a future higher stage. The parking count is also instructive: Manitoba's building code and the city's standards set their own counts, often similar to the American table shown here. Even a small lot needs at least one accessible stall, and one of every six accessible stalls must be wide enough for a van with a side lift.

Entering

The entrance is where many buildings fail. Steps, heavy doors, narrow vestibules, thresholds that catch wheels and intercoms placed too high exclude people at the first moment of contact. The building codes require a minimum share of entrances to be accessible: at least half of the pedestrian entrances under the National Building Code. In a public building designed for everyone, every entrance should be accessible, and the main entrance must be.

In this climate, entrances also need vestibules, double sets of doors that keep cold air out. A vestibule must be long enough for a wheelchair user, or a parent with a double stroller, to pass through the first door, let it close and then open the second; codes set a minimum distance between the doors. Power door operators, activated by large push plates or by sensors, remove the need to pull a heavy door against the wind. The push plates must be reachable and placed so that the opening door does not hit the person who pressed them. Callum makes his corner vestibule deep enough to double as a warm waiting space for people watching for the bus, with a bench and a screen showing bus arrival times, an idea that Kowalchuk had mentioned in the first meeting.

The daycare entrance is a special case. It must be secure, with a controlled door that staff release, and it must handle a rush of parents twice a day, many carrying children or pushing strollers, often in snowsuits and boots. Rita Moreau asks for a covered drop-off area, a vestibule large enough for several strollers, a place to leave strollers during the day and a bench where parents can help children with boots. These needs, not the minimum dimensions, set the size of the space.

Moving through and using the building

Inside, the accessible route continues to every public space. Main routes should be generous, with room for two wheelchairs to pass, for a group of children walking in pairs or for chairs being moved to the hall on a cart. Changes in level need ramps or elevators; in a two-storey public building, an elevator is essential, and a second means of reaching the upper floor, or an area of refuge where people who cannot use stairs can wait safely in a fire, must also be considered, as Lesson 10 explains. Doors need clear space on the latch side so that someone in a wheelchair can reach the handle and swing the door, as the students learned in Design Studio II.

Each part of the program has its own requirements. In the library, aisles between shelves need to be wide enough to turn, the lowest and highest shelves are out of reach for many people, so popular items belong on the middle shelves, and the service desk needs a lowered section with knee space. In the hall, seating plans need spaces for wheelchairs dispersed among the other seats, with companion seats beside them, and the stage must be reachable. Assembly spaces with amplified sound need an assistive listening system for people with hearing aids or cochlear implants. In the kitchen, at least one work area should be usable from a seated position so that community groups can include cooks who use wheelchairs.

Washrooms deserve particular care. Codes require accessible stalls in multi-stall washrooms and, increasingly, single-user universal washrooms that anyone can use, alone or with a helper of any gender. A universal washroom with an adult change table, a height-adjustable bench large enough for an adult who needs help, makes it possible for families of people with severe disabilities to spend a whole day at the hub. Callum includes two universal washrooms near the commons and one near the hall.

Beyond wheelchairs

Accessibility is often reduced to wheelchair dimensions, but many disabilities involve other senses and abilities. For people with low vision, strong contrast between floors, walls and doors, consistent lighting without glare, large clear signs with raised characters and braille, and tactile warning surfaces at the tops of stairs and edges of platforms are essential. For people who are deaf or hard of hearing, visual fire alarms, good acoustics and assistive listening matter. For people with cognitive disabilities or who are neurodivergent, a clear and predictable organization, simple wayfinding and access to a quiet room where someone overwhelmed by noise or crowds can retreat make a public building usable.

Children are users too. The daycare's washrooms need child-sized fixtures; its sinks, coat hooks and windows must suit small people; and staff need to see the children from a seated as well as a standing position. In the library's children's area, low shelves, step-free reading nooks and seating for adults beside children allow families to read together. Older adults, a growing share of the neighbourhood, need seating along long routes, handrails on both sides of stairs and enough light to read signs. Designing for this whole range is the difference between a building that complies and one that welcomes.

Accessibility and the design idea

The students discover that accessibility affects their schemes far more than they expected. Joon-ho's two pavilions, joined by a glazed link, need an elevator in each pavilion unless the link reaches the upper floor. Ingrid's courtyard scheme has a level change between the court and the street that requires a long ramp or regrading. Wren's L has its daycare entrance on the far side of the building from the drop-off. Callum's stepped floor, with its sloped gallery, works well, but his library entrance on the upper floor depends entirely on one elevator. Achterberg recommends two elevators, or one elevator and a clearly signed route to a second, so that a breakdown does not shut wheelchair users out of the library.

Achterberg leaves the class with a final observation. 'The best accessible buildings don't look like accessible buildings,' he says. 'They just look generous. Wide routes, level entrances, good light, places to sit. Nobody notices them, and everybody uses them.'

Exercise 9: accessibility review

• Draw every arrival point on the site plan and trace the accessible route from each to an accessible entrance.
• Check the running slope of each route and redesign any part steeper than 1 in 20 as a sloped walk or, if unavoidable, a ramp.
• Design the main entrance and the daycare entrance at 1:50, with vestibules, power doors and waiting space.
• Mark the accessible route through the building to every public space, including the stage, the library and the meeting rooms.
• Plan at least one universal washroom with an adult change table.
• List at least five features for users who do not use wheelchairs: people with low vision, hearing loss, cognitive disabilities, children and older adults.

Self-critique checklist

• Could someone in a wheelchair reach every public part of my building, independently, through the main entrance?
• Have I designed for parents with strollers, children and older adults as well as for code dimensions?
• What happens if the elevator is out of service?
• Does my accessible design look generous rather than added on?