PMP-101 · Lesson 10 of 12 · 30 min

Question types, scoring and results

Knowing the content is necessary but not sufficient: you also need to know how the exam asks about it and how your answers are turned into a result. The 2026 PMP exam introduced case-study sets and confirmed a range of interactive formats, and PMI reports results using performance ratings rather than a simple percentage. This lesson describes the question types as PMI listed them at the time of writing, explains how case studies and pretest items work, sets out how scoring and performance ratings are reported, offers a method for answering situational questions, and explains what to do after a fail. No real exam questions are reproduced here; the short examples are original illustrations written for this course.

The question types

At the time of writing, PMI and exam-preparation providers described eight question formats. Four appear in every delivery mode and four appear only at test centres:

PMP question formats at the time of writing (descriptions are summaries; check PMI's current exam information).
FormatWhat you doDelivery
Case or scenario basedRead a longer scenario with exhibits and answer a set of related questionsAll modes
Graphic basedInterpret a chart, board, diagram or table to choose an answerAll modes
Multiple choiceChoose the single best answer from four optionsAll modes
Multiple responseChoose a stated number of correct answers from a listAll modes
Enhanced matchingMatch items with richer interaction, such as ordering or groupingTest centre only
Point and click (hotspot)Click the correct area of an image or diagramTest centre only
MatchingDrag items to their matching descriptionsTest centre only
Pull-down listComplete statements by choosing from drop-down menusTest centre only

Multiple-choice questions remain the largest group. Multiple-response questions state how many answers to select, and at the time of writing PMI did not award partial credit for them, so every selected answer must be right. Practise with each format so that the interface does not slow you down on exam day.

A grid of eight tiles representing the question formats. The top row of four tiles, labelled all modes, shows case or scenario, graphic, multiple choice and multiple response. The bottom row of four tiles, labelled test centre only, shows enhanced matching, point and click, matching and pull-down list.
The eight question formats, grouped by delivery mode.

Case studies

The case-study section opens the 2026 exam. Each case presents a project scenario, often with supporting material such as a stakeholder register extract, a schedule fragment, a burndown chart, an email thread or a risk log, followed by several questions that draw on it. The questions can come from any domain. Effective tactics include reading the questions first so you know what to look for, skimming the exhibits for structure before reading in detail, noting the approach and the project's current situation, and answering each question on its own merits, since an error in one need not carry into the next. Because the section closes at the first break, keep an eye on your checkpoint times.

Pretest items

Of the 180 questions, 10 are pretest items: new questions being trialled to collect performance data before they are used for scoring. They are mixed in randomly and look exactly like scored items, so you cannot identify them. Treat every question as if it counts.

How results are reported

PMI does not publish a fixed passing score or percentage. The passing standard is set through a psychometric process in which subject-matter experts judge how a minimally competent candidate would perform, and different exam forms are statistically equated so that the standard is the same whichever form you receive. Your overall result is pass or fail. The score report then gives a performance rating for each domain, using four levels:

Performance rating levels used in PMP score reports (general descriptions).
RatingGeneral meaning
Above TargetPerformance exceeds the minimum standard for the domain
TargetPerformance meets the minimum standard
Below TargetPerformance is slightly below the standard
Needs ImprovementPerformance is well below the standard

Because the overall result combines all domains, it is possible to pass with one domain rated Below Target, and in principle to fail with one domain at Target. Online forums often quote supposed passing percentages; treat them with scepticism, since PMI does not release that figure and practice-exam percentages are only rough indicators.

Worked problem

Reading a score report

Marta failed her first attempt. Her report shows People: Target, Process: Above Target, Business Environment: Needs Improvement. How should she plan her retake?

Show solution
  1. Business Environment carries 26 % of the exam, about 44 scored questions, so weakness there has a large effect.
  2. Her Process strength suggests her predictive and planning knowledge is solid.
  3. She should devote most of her retake preparation, perhaps 50 to 60 % of study time, to governance, compliance, change, risk, organizational change and external environment tasks.
  4. She should keep People current with lighter practice and avoid neglecting Process entirely.
  5. Practice question results should be tracked by domain to confirm improvement before rebooking.

Answer: Concentrate on Business Environment tasks, maintain People and Process with lighter practice, and track domain-level practice scores before booking the retake.

Answering situational questions

Most PMP questions describe a situation and ask what the project leader should do, do first, or do next. A consistent method helps:

  • Read the last sentence first to see exactly what is being asked: first, next, best, most likely, or least likely.
  • Identify the approach (predictive, agile or hybrid) and the project phase.
  • Identify the real problem, which may differ from the symptom described.
  • Eliminate answers that are unethical, ignore the problem, escalate prematurely, act beyond authority or skip analysis.
  • Among the remaining answers, choose the one that addresses the root cause in a collaborative, value-focused way consistent with the approach.

Worked problem

An original illustration

An agile team's velocity has fallen for three sprints, and two developers privately complain that the other team members are not reviewing code promptly. The team lead asks what the project leader should do first. Options: (A) report the drop to the sponsor, (B) facilitate a discussion of the issue at the next retrospective, (C) assign code reviews to specific people, (D) extend the sprint length.

Show solution
  1. The question asks what to do first, in an agile context.
  2. The real problem is a team working agreement or collaboration issue, not velocity itself.
  3. Option A escalates before the team has tried to resolve it; option C imposes a solution rather than empowering the team; option D changes the cadence without addressing the cause.
  4. Option B uses the team's own improvement mechanism and encourages self-organization.

Answer: B: raise it at the retrospective so the team can agree how to handle reviews.

Calculations on the exam

The 2026 exam, like its predecessor, emphasizes judgement over arithmetic, but some questions involve simple calculations or interpreting results: earned value indices (CPI, SPI), expected monetary value, critical path float, velocity forecasts, communication channels and return measures. An on-screen calculator is provided. Knowing what a result means, for example that a CPI below 1 indicates a cost overrun, is often more important than the arithmetic itself.

\[\text{communication channels} = \frac{n(n-1)}{2}\]

For example, a team of 8 people has \(8 \times 7 / 2 = 28\) communication channels; adding two people raises this to \(10 \times 9 / 2 = 45\).

If you do not pass

Failing is disappointing but common enough that PMI's rules plan for it. Within your one-year eligibility period you may retake the exam twice more, paying the re-examination fee each time. Use the score report to target weak domains, review your study materials and practice question history, and consider changing resources or study methods if your approach was not working. Many candidates pass on a second attempt after adjusting their preparation. Rebook only when your practice scores show consistent improvement, and leave enough time before your eligibility period ends.

Working through a graphic-based item

Graphic-based questions present a visual, such as a burndown chart, a Kanban board, a network diagram, a risk matrix or a stakeholder grid, and ask you to interpret it. Begin by understanding what the axes, columns or symbols represent before reading the question in detail. For a burndown chart, note the ideal line and the actual line: an actual line above the ideal shows work remaining is higher than planned, while a flat section suggests no completed work or scope added. For a Kanban board, look at work-in-progress limits and where items accumulate, since a column with many items and few leaving suggests a bottleneck. For a stakeholder grid, consider power and interest: those with high power and high interest usually need close management, while those with low power and low interest need monitoring.

Multiple-response strategy

Multiple-response items tell you how many answers to select. Treat each option as a true or false statement about the scenario, judge it independently, and then select the stated number of most defensible options. If you find more true statements than required, compare them: some may be true in general but less relevant to the specific situation. If you find fewer, reconsider the options you rejected, looking for ones that are reasonable even if not perfect.

Matching and ordering formats

Matching and enhanced matching items ask you to pair terms with definitions, activities with processes, or steps with their order. Start with the pairs you are most sure about, which reduces the remaining choices. For ordering items, identify the first and last steps first, then fill in the middle. Practise with the interface beforehand, so that dragging and dropping does not cost time on the day.

Why scores are not reported as percentages

Different exam forms contain different questions, some slightly harder than others. Reporting a raw percentage would be unfair to candidates who received a harder form. Psychometric equating places all forms on a common scale so that the same level of ability leads to the same result. The domain ratings tell you how you performed relative to the standard in each area, which is more useful for planning a retake than a raw percentage would be.

Learning from practice-question explanations

The same reasoning skills used in the exam can be built through practice. After answering a set, review each explanation and classify your errors. A content error means you did not know a concept; a reading error means you misread the question or missed a qualifier; a judgement error means you knew the concepts but chose an action that did not fit the situation, such as escalating too soon or acting without analysis. Each type needs a different remedy: more study for content errors, slower and more careful reading for reading errors, and more scenario practice with attention to explanations for judgement errors.

A note on ethics questions

Some questions test the code of ethics directly or indirectly: a vendor offers a gift, a colleague misreports progress, a sponsor asks you to hide a problem, or you discover a conflict of interest. The code emphasizes responsibility, respect, fairness and honesty. The best answers typically involve acting transparently, following organizational policy and the law, disclosing conflicts and reporting violations through proper channels, rather than ignoring the issue or taking matters into your own hands.

Worked problem

Classifying errors from a practice set

In a 50-question practice set, a candidate got 14 wrong: 5 because they did not know the concept, 4 because they missed the word first or not in the stem, and 5 because they chose to escalate or act alone when collaboration was expected. What does this suggest?

Show solution
  1. Score: 36 / 50 = 72 %.
  2. Content errors: 5 of 14, about 36 %, requiring targeted study of the concepts.
  3. Reading errors: 4 of 14, about 29 %, requiring slower reading of the stem.
  4. Judgement errors: 5 of 14, about 36 %, requiring scenario practice and attention to PMI values.

Answer: Errors are spread fairly evenly, so the candidate should combine concept review, careful reading and more scenario practice rather than only reading more.

Error types and remedies.
Error typeSignRemedy
ContentDid not recognize the conceptTargeted reading and notes
ReadingMissed a qualifier or misread the stemSlow down; read the last sentence first
JudgementKnew the concept but chose a poor actionScenario practice; study explanations
TimingRushed final questionsUse checkpoints in simulations

Interpreting practice scores

Practice-exam percentages are useful for tracking your own progress, but they do not translate directly into the real exam result. Question banks differ in difficulty and style; some are harder than the real exam, others easier. The most reliable signals are consistency across several full-length simulations from reputable providers, improvement in your weakest domains, and comfort with the timing. If you can explain why each correct answer is right and why the distractors are wrong, you are building the kind of understanding the exam rewards, whatever the percentage on a particular set.

Whatever the result, record what worked and what did not in your preparation while it is fresh; those notes will help you, or a colleague you later mentor, prepare more efficiently next time.

Common mistakes

  • MistakeBelieving forum claims about a fixed passing percentage.

    InsteadPMI does not publish a passing score; aim for consistent strength.

  • MistakeIgnoring the test-centre-only formats when practising.

    InsteadPractise all formats if you test at a centre.

  • MistakeSelecting too few or too many options in multiple-response items.

    InsteadSelect exactly the stated number.

  • MistakeEscalating before analysing in situational questions.

    InsteadAssess and act at the right level first.

  • MistakeRebooking immediately after a fail.

    InsteadTarget weak domains and confirm improvement first.

Summary and key terms

  • There are eight question formats; four are test-centre-only.
  • Case studies open the exam with scenario sets and exhibits.
  • Ten pretest items are unscored and indistinguishable.
  • PMI does not publish a passing percentage.
  • Domain ratings are Above Target, Target, Below Target and Needs Improvement.
  • Situational questions reward analysis, collaboration and fitting the approach.
  • After a fail, use the score report to target weaknesses before retaking.
Multiple response
Question requiring a stated number of correct answers.
Hotspot
Point-and-click question on an image.
Case study
Scenario with exhibits and related questions.
Pretest item
Unscored trial question.
Performance rating
Domain-level result category.
Psychometric standard
Statistically set passing level.
Equating
Adjusting for differences between exam forms.
Situational question
Question asking what a leader should do.
Distractor
Plausible but wrong answer option.
Communication channels
Number of paths between people, n(n−1)/2.

Practice problems

Work each problem on paper first, then reveal the answer to check.

  1. How many question formats are there?

    Show answer

    Eight.

  2. Name two test-centre-only formats.

    Show answer

    Enhanced matching, point and click, matching, pull-down list.

  3. How many pretest items are there?

    Show answer

    Ten.

  4. Does PMI publish a passing score?

    Show answer

    No.

  5. List the four performance ratings.

    Show answer

    Above Target, Target, Below Target, Needs Improvement.

  6. Communication channels for 6 people?

    Show answer

    15.

  7. What does CPI below 1 mean?

    Show answer

    A cost overrun.

  8. What should you read first in a long question?

    Show answer

    The last sentence.

  9. Is there partial credit on multiple-response items?

    Show answer

    Not at the time of writing.

  10. How many attempts remain after a first fail?

    Show answer

    Two within the eligibility year.

Lesson quiz · 5 questions

Score 60% or more to complete this lesson.

Take the quiz