Process II: Quality, Risk, Procurement and Integration
The second half of the Process content for the July 2026 PMP exam, plus the risk and change control tasks of the Business Environment domain: quality versus grade, quality metrics and the cost of quality, managing versus controlling quality, the seven basic quality tools, control charts and the rule of seven, acceptance sampling, PDCA, Six Sigma and Lean; risk appetite and thresholds, the risk management plan, identification techniques and cause-risk-effect statements, probability and impact analysis, expected monetary value, decision trees, Monte Carlo cost simulation and tornado diagrams, response strategies for threats and opportunities, residual and secondary risks, reserves, workarounds and the issue log; procurement strategy, make-or-buy analysis, statements of work and bid documents, contract types with incentive fee and point of total assumption calculations, proposal evaluation, contract administration, claims and dispute resolution; directing and monitoring work, work performance data, information and reports, knowledge management and lessons learned, integrated change control and configuration management, and closing projects, phases and contracts, all applied to one invented library branch project, with original exam-style questions.
PMP-131 12 lessons · 5 h 23 min
Offered by HSM University · PMP Exam Prep
This is the American version of this course. See the Canadian version.
What you'll learn
- Explain where quality, risk, procurement, change control and closure sit in the July 2026 PMP exam content outline and the PMBOK Guide, eighth edition, and tailor them to predictive, adaptive and hybrid projects
- Distinguish quality from grade, plan quality with metrics and standards, analyze the cost of quality, and separate managing quality from controlling quality
- Select and interpret quality tools, including cause-and-effect diagrams, Pareto charts, control charts and acceptance sampling, and apply continuous improvement methods
- Write a risk management plan with appetite, thresholds, scales and roles, and identify risks with suitable techniques, written as cause, risk and effect
- Prioritize risks qualitatively and analyze them quantitatively with expected monetary value, decision trees, Monte Carlo simulation and sensitivity analysis
- Choose and implement responses to threats and opportunities, including contingency and fallback plans, and recognize residual and secondary risks
- Monitor risks, triggers, issues and reserves, distinguish workarounds from planned responses, and escalate when thresholds are crossed
- Plan procurement with a procurement strategy, make-or-buy analysis, statements of work and suitable bid documents within the applicable legal and ethical rules
- Compare contract types and calculate incentive fees, prices and the point of total assumption for fixed price incentive and cost plus incentive contracts
- Conduct and control procurements: evaluate proposals against published criteria, negotiate and award, administer contracts, and resolve claims through negotiation and dispute resolution
- Direct and monitor project work, convert work performance data into information and reports, manage explicit and tacit knowledge, and control changes and configurations through integrated change control
- Close projects, phases and contracts, transition deliverables and report final performance honestly, and apply a structured approach to exam questions on these topics
Course content
12 lessons · 5 h 23 min total · final exam
- 1 Planning and managing quality 29 min · quiz
- 2 Quality control tools and continuous improvement 28 min · quiz
- 3 Risk management planning and identification 28 min · quiz
- 4 Qualitative and quantitative risk analysis 27 min · quiz
- 5 Planning and implementing risk responses 27 min · quiz
- 6 Monitoring risks, issues and reserves 25 min · quiz
- 7 Procurement planning and make-or-buy 27 min · quiz
- 8 Contract types and incentives 26 min · quiz
- 9 Conducting and controlling procurements 26 min · quiz
- 10 Integration: directing work, knowledge and lessons learned 25 min · quiz
- 11 Integrated change control 28 min · quiz
- 12 Capstone: closing projects and phases, with exam strategy 27 min · quiz
- E Final exam 20 questions
Requirements
Recommended background. You can start any course at any time.
Description
The second half of the Process content for the July 2026 PMP exam, plus the risk and change control tasks of the Business Environment domain: quality versus grade, quality metrics and the cost of quality, managing versus controlling quality, the seven basic quality tools, control charts and the rule of seven, acceptance sampling, PDCA, Six Sigma and Lean; risk appetite and thresholds, the risk management plan, identification techniques and cause-risk-effect statements, probability and impact analysis, expected monetary value, decision trees, Monte Carlo cost simulation and tornado diagrams, response strategies for threats and opportunities, residual and secondary risks, reserves, workarounds and the issue log; procurement strategy, make-or-buy analysis, statements of work and bid documents, contract types with incentive fee and point of total assumption calculations, proposal evaluation, contract administration, claims and dispute resolution; directing and monitoring work, work performance data, information and reports, knowledge management and lessons learned, integrated change control and configuration management, and closing projects, phases and contracts, all applied to one invented library branch project, with original exam-style questions.