Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate (MS-721) Prep
Teams Phone and PSTN connectivity, Teams Rooms and devices, and monitoring and troubleshooting call quality.
- Courses
- 6
- Ready now
- 0
This program follows the structure of a complete preparation course for Exam MS-721 (Collaboration Communications Systems Engineer). Each course is free and earns a certificate of completion; courses marked "In development" show their planned lessons and open as they are written.
1. Start here
| Code | Course | Status |
|---|---|---|
| MSBA-220 | Planning and Configuring Microsoft Teams | In development |
| MSBA-222 | Meetings, Events and Calling in Teams | In development |
2. Build the knowledge
| Code | Course | Status |
|---|---|---|
| MSBA-230 | Teams Phone Systems: Direct Routing, Operator Connect and Calling Plans | In development |
| MSBA-231 | Teams Rooms and Devices | In development |
| MSBA-232 | Monitoring and Troubleshooting Teams Call Quality | In development |
3. Get exam-ready
| Code | Course | Status |
|---|---|---|
| MSBA-239 | MS-721 Exam Readiness | In development |