Quality Management and Six Sigma

Building quality into products and processes: quality costs, statistical process control, capability, Six Sigma DMAIC, ISO 9001 and supplier quality.

SCM-360 Year 3 3 credits 12 lessons planned ▶ Video lessons coming soon

Offered by HSM University · Supply Chain Management

Course content

  1. 1What quality meansComing
  2. 2The cost of qualityComing
  3. 3Quality pioneers and total quality managementComing
  4. 4Basic quality toolsComing
  5. 5Statistical process controlComing
  6. 6Control chartsComing
  7. 7Process capabilityComing
  8. 8Six Sigma and DMAICComing
  9. 9Root cause analysisComing
  10. 10ISO 9001 quality management systemsComing
  11. 11Supplier qualityComing
  12. 12Case study: a DMAIC projectComing

Requirements

Recommended background. You can start any course at any time.

Description

Building quality into products and processes: quality costs, statistical process control, capability, Six Sigma DMAIC, ISO 9001 and supplier quality.

Part of the Business stream, typically taken in year 3.