Supplier Relationships and Contract Management

Managing suppliers after the deal is signed: contracts, service levels, performance scorecards, disputes, collaboration and supplier development.

SCM-350 Year 3 3 credits 12 lessons planned ▶ Video lessons coming soon

Offered by HSM University · Supply Chain Management

Course content

  1. 1From transactions to relationshipsComing
  2. 2Contract types and pricingComing
  3. 3Key contract termsComing
  4. 4Service level agreementsComing
  5. 5Supplier performance scorecardsComing
  6. 6Supplier risk assessmentComing
  7. 7Resolving disputesComing
  8. 8Supplier developmentComing
  9. 9Collaboration and joint planningComing
  10. 10Strategic alliances and partnershipsComing
  11. 11Ending a supplier relationshipComing
  12. 12Case study: rescuing a failing supplierComing

Requirements

Recommended background. You can start any course at any time.

Description

Managing suppliers after the deal is signed: contracts, service levels, performance scorecards, disputes, collaboration and supplier development.

Part of the Business stream, typically taken in year 3.